Client Testimonials

Hear what our clients have to say about their Wallace Pierson Travel Advisor after their recent trip.

Additional Client Reviews:

Excellent Advice

Debbie & Mike provided specific info on ports the cruise ship would visit. She gave us good advice on which side of ship for room selection and helped us decided on the Tauck tour on Silversea versus a land trip on other tour companies. Debbie always follows up to see how your trip went. GA… Read more “Excellent Advice”

25 year anniversary trip

Debbie was extremely helpful as always. She has helped us for many years especially with cruises. This three week European trip included a river cruise. She gave excellent advice and followed through with all questions. Her assistance was above expectations By: Sal Reviewed on: 02 May… Read more “25 year anniversary trip”

Cindy did a great job!

Cindy loves her job and it shows! She was super attentive and helpful. By: Rochelle Reviewed on: 16 May… Read more “Cindy did a great job!”

Happy Clients of Cindy Heeter

Thanks to Cindy Heeter, when the trip she planned for us to Canada wasn’t possible, we didn’t have to cancel our vacation! With her ability to think quickly and having done her homework about other places we’d like to travel to, she got busy with a Plan B to go with Lindband Expeditions on the… Read more “Happy Clients of Cindy Heeter”

Dealing with a mess.

Before our trip she went above anything we could have expected. After the trip, when problems occurred, she continued to go above and beyond anything I could have expected. By: Mrs. E Reviewed on: 19 May… Read more “Dealing with a mess.”

Review of a New Zealand Trip

Tracy did an outstanding job of putting together an amazing trip with an extremely complicated itinerary made even more difficult by the different coming and going times of multiple members of our party. All of the connections and transfers were seamless and all of the lodging and activities in NZ were spectacular. We will continue… Read more “Review of a New Zealand Trip”

Excellent Advisor

Absolutely! Such a professional who was always on top of it all & returned calls promptly with the answers! Thank you. It was a pleasure working with you & Wallace Pierson. PD – June… Read more “Excellent Advisor”

Tracy helps before and after

Tracy is easy to work with, and makes great recommendations on hotels, tours, ships, and airline scheduling. On this trip, she was there when we needed her to help reroute us when airline problems caused multiple missed connections, and turned a near disaster into just a long day of inconveniences. Old guy – June… Read more “Tracy helps before and after”

Douro River Cruise Portugal & Spain

Debbie is a joy and a pleasure to work with…she has been our travel agent for over 20 years and is truly the BEST in her profession. Her professionalism and extensive knowledge of the travel industry is unsurpassed. She goes above and beyond to insure that every detail is perfect! We are so blessed to… Read more “Douro River Cruise Portugal & Spain”

Antigua

Angela was awesome to work with. She gave us many options to consider and continued to work with us to meet our (sometimes ever changing) needs and requests. By the end of vacation we easily agreed that Angela hit on all of our requests and we were very happy to have her help us plan… Read more “Antigua”

Savior

Lynann is always on top of things. We got notice that our AM flight would be delayed at 8:30 PM. Called Wallace Pierson and got their Emergency Line which put me in touch with Lynann. We worked through options and got booked on an earlier flight that preserved our connection to Vancouver. We had a… Read more “Savior”

Superb Advisor

Angela scored a 10!!!! She is the utmost professional…. Left no stone unturned! My 2 daughters & granddaughter had an experience of a lifetime traveling Provence & then 4 days in Paris, thanks to Angela! Alexa – July… Read more “Superb Advisor”

Private Tour of Rome

Easy. Superb. Professional. I’m not even in her town—I just got Debbie’s name from a friend. (I live 4-1/2 hours from her office.) Over the phone, she accomplished everything I had hoped she could: We only had a day in Rome, and really wanted to see the Vatican (St peter’s Basilica, the Vatican Museums, AND… Read more “Private Tour of Rome”

Galapagos Traveler and Ready For More

I can’t say enough about Tracy’s professionalism. Since I was traveling by myself she was very thoughtful and considerate when answering all of my silly questions. She made traveling a pleasure from the time I was picked up at my home by a limo to the time I was safely delivered back home. Thank you… Read more “Galapagos Traveler and Ready For More”

Coordinating from afar

Always attentive to ensure our vacation went as smoothly as possible. Despite being thousands of miles away on an around the world trip with her family, Angela stayed in touch continuously – answering our questions and coordinating all necessary actions with her home office, our cruise line, and all other required agents. She continuous followed… Read more “Coordinating from afar”

The BEST!

Very easy to work with, extremely informative, and she was abundantly helpful. She [Debbie] is the BEST ! By: New to Tauck Reviewed on: 23 May… Read more “The BEST!”

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